Show Side Menu

Friends and Family Test

FRIENDS AND FAMILY TEST

From 1st December 2014, it is a contractual requirement that all GP practices undertake the NHS Friends and Family Test (FFT). 

The Friends and Family Test (FFT) is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services.  It is not a traditional survey.  It is a continuous feedback loop between patients and practices.

It is NHS Englands's intention to be as flexible and inclusive as possible, while creating as low a burden as possible on practices and on patients who want to provide feedback.

Please click on the secure link below to complete the on-line Friends and Family Test. 

The first FFT question asks if people would recommend the services they have used and offers a range of responses and the second question relates to the procedures of test results.

Click here to take the test >>

Please see below a short animated film on how the Friends and Family Test will help patients in the future from the feedback received.

Share

Your Neighbourhood Professionals The Haven Wellbeing Hub R M Roofing & Landscapes Gardiner Nicky Farmer TLC for Pets R M Roofing Company Fastfare Pharmacy Little Ducklings Day Nursery
© Neighbourhood Direct Ltd 2017
Fernlea Drive, Woosehill, Wokingham, Berkshire, RG41 3DR
  • Telephone 0118 978 8689 (6 lines)
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals The Haven Wellbeing Hub R M Roofing & Landscapes Gardiner Nicky Farmer TLC for Pets R M Roofing Company Fastfare Pharmacy Little Ducklings Day Nursery
Back to top